Original Content- Business Upside
The markets are abuzz as businesses shift gears to meet the demand of the end of the year sales. Several online sales events are happening now and then, marked especially by the Black Friday and Cyber Monday sales. After the disastrous economic effects of the Covid19 pandemic in 2020, markets have considerably turned around in 2021. The craze for e-commerce went up many more times during the pandemic and brought about drastic changes in shopping habits. Customers are more comfortable shopping online from any remote place while maintaining the safety norms to prevent the virus from spreading. The unexpected rise in E-commerce activities poses new challenges for businesses that are busy implementing innovative ideas to improve customer experience. Customer engagement is critical for online business because it makes the difference between success and failure.
Comments