Original Content: Business Upside
Conflict in the workplace is not unheard of. It can also take place at the personal level while you are home but when it is at the professional level and more importantly at your place of work, it is best not to harbor the grudge for long but try to understand the points of view of both the parties and then take measures to resolve the issue. Let us find out how to resolve conflict.
How to deal with conflict at work – Check out the options
Find how do you handle conflict at work. These few ways will help you to address the problem better.
Listen carefully
When you are trying to resolve a conflict, it is important to hear both sides without judging any side. If you are mediating, your purpose of listening to both sides is not to judge whose argument is better. Rather, you must listen to both views to find out the independent views so that it is easier to decide.
You will listen to them without making any comments or interrupting the dialogue and irrespective of whether you are agreeing with one and not with the other. Once the listening has been done, it is now time to convey the judgment but at the same time offer valid reasons as to why one must change the way he or she thinks and why the other person’s argument makes sense.
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